Payment terms

PAYMENT METHODS

We currently accept India-issued debit and credit cards (Visa, MasterCard, American Express, RuPay), net banking and Cash on Delivery (COD). Unfortunately we are not able to accept orders over or payment information via phone or through mobile wallets and Card on Delivery.

Important information about payment:
  • - Debit and credit cards are charged once the order is placed.
  • - Credit or Debit cards issued outside India cannot be used to pay on Levi.in
  • - For Cash on Delivery payments, we only accept valid currency notes. Card on Delivery facility is not available.

Please note that we reserve the right to contact you for further information if there is an issue with your payment.

CASH ON DELIVERY

You can pay for orders placed on Levi.in using Cash on Delivery (COD) for orders up to Rs. 10,000. You can check if your order is eligible for COD by entering your pincode on the product page or while entering your shipping address.

There are no extra charges for COD. However, in case your order value is less than Rs. 999, standard shipping charges of Rs. 100 apply. This charge will be included as part of your invoice. Please pay only the amount printed on the invoice to the shipping partner. We accept all valid currency notes. We do not offer Card on Delivery.

PAYMENT SECURITY

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol to protect your information from unauthorised use or disclosure. All confidential data, such as payment information, is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorised charges appear on your credit/ debit card or bank account as a result of shopping with Levi.in, please notify your credit card provider or bank in accordance with its reporting rules and procedures.

Please note that Levi's® will never ask a customer to confirm any account or credit details via email, except in case of refunds for Cash on Delivery (COD) orders. If you receive an email claiming to be from Levi's® asking you to do so, do not respond and contact our Customer Care team immediately.

PRICING

All prices shown are inclusive of GST and exclusive of any delivery costs. Products and prices which are offered in store might not be offered online, and vice versa. From time to time, we may offer additional discounts for purchases made online that do not apply instore, and vice versa.